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Monday, 7 October 2013

Review: JW Marriott Khao Lak Resort & Spa

Previously I have bought JW Marriott Khao Lak Resort & Spa groupon for my birthday celebration at Khao Lak. The groupon includes 4D3N at pool view deluxe room. 1 for 1 buffet dinner voucher. 2 free cocktails at the pool bars. 45mins massage at Quan Spa (CON CASE!).

We arrived at the resort just before 11am. The receiptionst asked us to take a seat at the comfortable sofa while she check in for us. After 10mins we were offered wet tissue to freshen up ourselves and sour plum drink. I kinda like the sour plum drink because of my motion sickness. It is great and ease my motion sickness. Another 10 more mins, we are finally "check in" but was informed that our room is not ready and we can only check into our room at 3pm. Yikes! That is like half a day! So I went around taking photo of the resort lobby.
After 15mins of photo snapping around the resort, I saw there is a bus shuttle in the resort. However it cost baht100 per person per one way trip. My bf & I were also hungry so we decided to go to the "town" for a long lunch. The bus shuttle is actually a mini van which is very comfortable and new. We just hope into van and off we go...

However the bus shuttle is only available every 2 hours. So either we will be picked up at 1.30pm or 3.30pm. My bf said 1.30pm should be sufficient, so we requested the driver to pick us up at 1.30pm. I guess my bf didnt expected that he wants to go for massage and I want to go to nearby 7-11 for some shopping. We almost miss the shuttle bus! Lucky the driver also went to 7-11 to buy some stuffs and then pick us up from there.

We reached the resort before 2pm and decide to try our luck. Perhaps after few hours of cleaning, our room is FINALLY ready? And yes, it is ready! The receptionist brief us on the vouchers, the map of the resort, and where to have our meals, request us to book the spa early and so on. The bellboy collected our luggage and off we went to our room 3027.

When I entered the room, I found that there is slight yellow stained on the floor. Kinda disappointed though. After few hours of cleaning, I expect my room to be stained-free. But for the rest, I very happy with it. A nice comfortable big king bed with several pillows. Clean, spacious bathroom with a bath tub and rain shower *LOVE* Additional daybed beside my bed and a bench to relax at the balcony. Moreover the balcony bench comes with cushions!

Since the receptionist told us to book our spa early, so we decided to book it now. My bf called the spa and told them we like to book a slot for Thur (we checked in on Tue). The spa said ok and asked us what massage we looking for. When my bf told them is 45mins massage under groupon voucher, they told my bf that the spa is fully booked till Sat and we are put under waiting list!!! The service is quite disappointing. If we put ad hoc massage, we will have a slot. But since is under free 45mins massage, the spa is fully booked until Sat. Seriously I can go without the massage, but if the resort want to give us this free service. At least make sure the additional service is available instead of false advertising. 
Below is the room view I took in the morning. My room is just above Aqaumarine and its pool bar. I guess this is the smaller pool as compared to the main pool hence it is less crowded. Which is pretty cool to me. I don't really like crowds and the pool seems like a private pool for me. The lady tending the pool bar is very sweet. We have ordered 2 mojitos. My face will blushed once I drink alcohol, and when she saw it. She prepared an orange juice for me FOC! *super thumb up* 
Below is the private beach. Super love it. The sunset is lovely. The ocean is clean. Ample beach chair is available at the beach. You can order drinks while suntanning or reading.
The surprise JW Marriott prepared for me! A special chocolate birthday cake! My bf took the cake and did a mini celebration with me. He enjoyed taking snap shot of me and join up into a collage. LOL! Sometimes my bf really cracks me up.
The breakfast starts from 7am (if i remember correctly) to 11am. I absolutely love late breakfast because I don't wake up that early. However if you turned up for breakfast around 10am, you will meet a crowd. Waiting time for your table will be around 15mins.
The food selection is quite good. Personally I love the pancake, but it would be better if they provide real maple syrup rather than artifical ones. Furthermore they served real fruit smoothie!! *love love*

In conclusion, JW Marriott Khao Lak is definitely a luxury resort. But everything in Khao Lak is quite expensive as compared to Bangkok. Airport transfer is baht1300 to 1600. If we want to take a taxi from town back to resort, will cost baht300. I fully enjoyed myself but don't think I will be going there again.  

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